APPOINTMENT BOOKING POLICY

We cannot effectively operate our business with clients changing their booked and secured appointment date and time. If you cancel your appointment for any reason you will lose your deposit, and be required to rebook with another deposit. Deposits are non-refundable. Deposits are non-transferrable to future appointments if you cancelled a previous appointment.

 

DEPOSIT POLICY

A $100.00 deposit is required when booking your first initial application appointment. Your deposit will be applied towards the total cost of your procedure. If you choose to cancel or change your appointment for any reason, your deposit will be forfeited. Deposits are non-refundable.

 

ADDITIONAL COST POLICIES

 

  • If you are approved for correction or cover-up work of your old faded tattoo, you will be charged an additional minimum of $100.00 on top of our regular priced services. This cost is for the difficulty, and extra time we incur working over other artists work. *Please note that correction work and cover-ups will require more than 1 touch-up to achieve the desired outcome. Touch-up appointments are not included, and current pricing for touch-ups will apply at each appointment.

 

  • If you have an old, very faded tattoo you would like covered up, or corrected, please email us prior to booking an appointment. Please include clear photos of your brows in your email. If your brows are dark, defined, discoloured, or asymmetrical, we would suggest tattoo removal.
     
  • If you cannot make our offered scheduled appointment times we have available for all appointment types, and request a time outside of our posted schedule, there will be a $75.00 cash charge to you for us to come in on our day off or work late to accommodate you if we are able to do so.

 

LATE ARRIVAL POLICY

Time is precious! We reserve your appointment time exclusively for you. We may need to cancel and reschedule your appointment if you are any more than 15 minutes late. If we believe there is not enough time to complete your appointment due to your late arrival, your appointment will be cancelled and your deposit will be forfeited.

 

Please refer to "OUR SERVICES" page tab FOR more information